Spoonflower have made some recent changes to the Tax Form process. First of all, the fabric is stiff and very cardboard like. This means that a seller can now request a form via the website for a link to be emailed to you. After hearing what you all ad to say and looking into reviews on other site, I went ahead and decided to order a large cut of fabric with a custom design. I am sorry you had such a negative experience. I’ve got two issues. We eventually got the wallpaper in July, but the pattern turned out to be faulty with no repetition from one strip to the other. The two yards came in two pieces that measured only 22 inches by 19 inches each. To add insult to injury the artist had contacted me to collaborate with them! So the do have the ability for 5 day turn, around you just have to pay for it. I have purchased from spoonflower before, their choice in fabric has been pretty good, especially with Covid around and not finding fabric elsewhere. Spoonflower have been selling on Walmart Marketplace since 2017. While shopping online for an spoonflower wallpaper reviews is easier and more convenient than shopping in person, it is also harder to know if you are buying a high-quality product. I would be happy to share more about this with you directly and will reach out shortly! You may send us a message, here: https://www.spoonflower.com/feedback/new, This does sound like a rather frustrating experience! You can sign up for an account here: https://www.spoonflower.com/register/new Enjoy and happy creating! I have no choice but to hang a picture over the scratch. I am unable to find your customer information or order based on the information shown here, but it is never too late to reach out to our customer support team, if you 'd like! Do yourself a favor and just bypass the experience of excitement, disappointment and waiting for a refund. I have found the order you are referring to and have reviewed the email communications. Hi Deb! If this were any other time or store i would've 100% returned the goods. Click to watch the video here. Thank you for sharing your experience. Updated 10/26/17. The print was a design that I have not been able to find anywhere else, and I knew she would love it. Thank you for being such a great customer! I am unable to find a communication based on your name alone, so if you have not reached out to us previously and would like to give us another try, please contact us using the form here: https://www.spoonflower.com/feedback/new. After receiving horrible service from a competitor, (a long and annoying story of woe), it was a real pleasure to order and quickly receive EXACTLY what I had ordered from Spoonflower. I am truly not happy with this company and I would not recommend you have anything to do with them either! This is the first and last time I will order fabric from Spoonflower. If Spoonflower cannot deliver in a reasonable amount of time, they should not state that their shipping is 7-9 days. I received my order of 4 swatches an 2 lengths of fabric this morning. Completely different in color then what was shown in the website.The intention was to make beautiful clothing to sell but my customers would not look twice. I sent many, many emails to your Customer Service team trying to resolve this issue months ago and their response was to retaliate by removing my entry into one of your competitions. I had absolutely no problem hanging the paper at all. We want you to receive the fabric you wanted! They are there to guide the fabric through the printers and sublimation machines. You can then sign it and then submit it. From professional designers to hobbyists, the Spoonflower marketplace is for everyone — and you always keep the rights to your work. I apologize for the issues you are encountering. Too bad. Custom fabric used to be a fantasy, unless you wanted to print it yourself. We are delighted you are so pleased with the fabric you received. - Unique environment with lots of interesting, creative people who keep this place running some days through sheer passion and motivational alone. Hi there! I purchased a $500 order. This is unacceptable. Spoonflower permits graphic fabric designers (anyone really) to upload designs and scale them to produce unique creations. Hi there! ... Goodreads Book reviews & recommendations: IMDb Movies, TV & Celebrities: The Spoonflower Seller Handbook. Hi Kam! We have lots of different fabric types to print on, so I am sure there is something that would work for what you had in mind! I am so upset about their shipping policy. We would be happy to sort this out with you. While they did not respond to emails until my order was shipped I will say that my order said 24-28 days to ship and they shipped on day 25 and I got my items within 5 days. Poorly made ...terrible graphics.No reply to emails.DO NOT BUY FROM THEM. Hi Tilly-Jo! Luckily, we were able to contact Ally B. from customer support and she did a wonderful job helping us with our issue. 1 helpful , 1 very helpful ratings. The red has more of a light orange hue and the blue had a lot of green. I was lucky that my settings happened to be in sync with theirs. So I placed order with a note for someone to get back to me. So to start off, here's an image of my design. In this digital series, learn how you can better promote yourself and stand out in a marketplace that’s growing by the minute. Do you sell your designs in the Spoonflower Marketplace or thinking about joining our growing community of independent designers? I now have paper up with a large scratch. We ordered wallpaper from Spoonflower in May, and were informed via email that due to COVID 19, the processing times would take a long time. Though many of the designs online are awesome, the actual does not live up to the photos. I placed two large orders with this company and after waiting weeks with no delivery I went to their website to check on tracking as both orders had apparently been dispatched some time ago. If they don't have it you won't find it. I am so sorry for your disappointment! Rude, disappointing and spiteful company to deal with. I have forwarded evidence of my dealings with Spoonflower to Trustpilot this morning however, I cannot believe this bullying behaviour is continuing. ... Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. Second time I have ordered from Spoonflower. This was to be a Christmas present.Item thrown into the garbage. I posted in here a few weeks ago asking for advice and reviews of spoonflower. Selling your designs on Spoonflower as fabric, wallpaper, and home decor items is rewarding and fun. Spoonflower customers sell handmade goods through a variety of marketing platforms including Etsy, or their own e-commerce websites and other marketing platforms for small businesses. Spoonflower were slow to respond to emails(4 days) until I threatened to complain when I received a response within 24h. The other item was a purse, and I also intend on giving it a five star rating because I adore it, but I want to wait until tomorrow so I can attach a nice photo to the review and leave a more in-depth comment. I am unable to find a communication related to this, so if you have not done so already, please reach out to our help team at https://www.spoonflower.com/feedback/new. I love their products, but their customer service is horrid. They are frankly unusable except for the most limited purposes due to the roughness and stiffness of the rubbery print surface. the Worst page to buy fabrics. Their site for downloading my resale license was not working. This means that a seller can now request a form via the website for a link to be emailed to you. They were not interested in finding a resolution that was fair to me. I wish I could give them zero stars because that’s what they deserve. There was 3 inches of fabric with no print on it what so ever! Do not buy the petal signature cotton if you are making and selling clothes, this is terribly cheap the quality is horrendous very thin, crispy creases up just looking at.Also what you see on the website the colour will not arrive like that, on the website it’s bright and vibrant when you receive it it’s very light it’s dull it looks very faded at £19 a meter the quality should be a lot better than this, I feel sorry for the designers who use spoonflower as their designs are beautiful but spoonflower let them down by using poor quality fabric.The other issue I had was my package was lost I contacted spoonflower who was not remotely interested in helping me, they told me to ring Fedex but fedex needed to talk to them what is what packaged in what did it weigh, what size was it. Income Tax Documentation for Verified Sellers: Frequently Asked Questions; How can I get swatches at a reduced price? Fat quarters of our Petal Signature Cotton™ fabric are each 21" x 18" and come in separate pieces. Please reach out to us through our form at https://www.spoonflower.com/feedback/new and we would be happy to help you from there. The world's largest selection of independent designs! In truth, I am so very disappointed in the fabrics and customer service from this company.Unfortunately, you just cannot get hold of anyone in the company... believe me, I have tried on many occasions. Have still not heard from them I placed order about 10 weeks ago. Shop, design and sell custom fabric, wallpaper and home decor on Spoonflower. NOT what I was expecting. Spoonflower - a first timer's review July 27, 2016 in diy , sewing , geekery This month, I ordered three digitally printed "Fat Quarters" from Spoonflower.com during their "Buy One Fat Quarter, Get One Fat Quarter Free" promotion. If you were not able to contact us, it's not too late to reach out to us here: https://www.spoonflower.com/feedback/new. You can then sign it and then submit it. We also want to be sure you are thrilled with the results. I ordered a sample pack over 2 months ago and have not heard from them. I have found your order and will be following up with you directly. LAME, LOUSE CUSTOMER SERVICE...WHEN THEY BOTHERED TO RESPOND THEY SENT A FORMAT LETTER AND DID NOT EVEN BOTHER TO READ MY ORIGINAL EMAIL. The fabric washed well before use too. Today I got an email offering me to be a Spoonflower PRO member, for $249 a year I can get 5 day shipping turn around. I have reached out to 'help' at Spoonflower but gotten no response. I have since closed my account and my store with Spoonflower and have taken my business elsewhere. I even responded to their nasty email requesting clarity as to why it was removed and they ignored me. It took many more weeks to get a refund from this company and meanwhile, to add insult to injury, the company than pulled my entry into one of their online pattern competitions claiming the design was not relevant - a floral design for a floral festival ‍♀️Their Customer Service is appalling! I am so sorry, Kim, for the frustration you have experienced. Spoonflower Custom Fabric Review. I hope that most of the money goes to the artists as they provide beautiful designs - it's just a shame that Spoonflower can't do the same on their end with the fabric or wallpaper products produced. Overview Spoonflower has a consumer rating of 2.33 stars from 3 reviews indicating that most customers are generally dissatisfied with their purchases. Buyer beware!!!! I cant Express enough how much I love getting my fabric from spoonflower. It makes me sad and angry, as that is a lot of money spent on something I am not proud of. Leave a Review Contact Seller. My wallpaper is beautiful. Hi Mindy! It's a long wait to even receive the products and then it seems based on other reviews a very difficult process to get any kind of result from their "Happiness Guarantee". Businesses are doing their best during the pandemic, and I want to show my appreciation for the help we received in getting the end product we wanted. When it hadn't arrived in a month I contacted them to investigate, to be told that they weren't giving updates.It does not take a month for a parcel to arrive from Germany. Custom Eco Friendly Fabric by the Yard by Spoonflower. This has been a nightmare. Oh no! What a horrible experience. I was really worried after I placed my order and then saw all these negative reviews. The top half, and is a lot of money spent on something i making! No colour loss very cardboard like 2011 July 30, 2018 July 30,.. Very dissatisfied as i am happy to work with you directly lower review i would and stable. 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